We build solutions that transform the homeowner experience
We believe that happy homeowners are the path to happy communities.
Birdwatch exists to simplify the lives of modern homeowners. While this has been in the works for years, the pandemic reminded us all just how precious our time and attention are. Taking care of your home (and the homes of those you care for) can be exhausting and stressful. Maintenance isn’t sexy, but it’s necessary.
We observed that the “Uberization” of many industries is simply a way to commoditize the hard work of people in service industries. Quality is an afterthought when online marketplaces focus solely on speed and price. Everything is just a transaction. It’s a race to the bottom that benefits no one.
It’s through the lens of putting people at the center of all we do – our clients, our staff, our communities – that we believe we have a new recipe for success.
Our model is one of accountability and trust. We work to earn that every day. In providing a reliable service built by exceptionally talented, fairly compensated staff, we believe our clients are much better off in the long run.
Birdwatch is in the business of abundance for all. We endeavor to advance a more just and equitable world for everyone. We believe the social impact is a measure of profitability. As servant leaders, we tend to all of our stakeholders, including our team, our partners, our communities, our planet and you.
And along the way, we’ll clean out some gutters and fix some toilets.
Birdwatch is a Public Benefit Corporation
What we at Birdwatch believe in above all else.
In our work, we have that opportunity and privilege to improve living experiences. We find joy in building relationships and delivering best-in-class service. We enjoy being helpful and work hard to ensure every interaction is a positive one.
Do the right thing
At Birdwatch, we put people over profit. Assuming the best and leading with empathy are a must when working in and on people’s homes. Putting yourself in someone else’s shoes is a powerful tool to have.
Find a better way
We know there really is no secret sauce – the key to managing homes well is consistent hard work, remarkable response time, and thoughtful communication. We believe in preparation, and we find joy in going above and beyond.
Chief Strategy Officer
Chief Executive Officer
Chief Product Officer
VP of Operations