Answers to all your home problems

Absolutely! Our vendors are all licensed and experienced and, if something doesn’t turn out as expected, we’ll make sure it’s corrected, because we’re in this for the long haul. We build long-term relationships with our clients and those relationships are built on trust.

Our priority is an effective, streamlined resolution. In most cases, we can have things resolved in a matter of days. Depending on the size and scope of the project, we’ll offer a timeline for delivery so you know exactly what to expect based on availability. When we need an outside specialist, our relationships with such vendors tend to give us priority, a benefit you too will enjoy as a Birdwatch member

Right now we’re operating in Washington DC and Philadelphia, PA. We’re actively looking at expanded service areas, so if you’re outside those areas, please send us your zip code to hello@birdwatch.com and we’ll be in touch!

We let you know! We privilege transparency and our highly communicative concierge team let’s you know who to expect and when. Every provider will be licensed, bonded, insured and screened by us

We’re not tending to a single problem, we’re looking at your home wholistically, planning for long term, short term and improvement support so you can focus on what matters most – enjoying your home.

We’re often asked this question. The short answer is that we have little in common. A home warranty is a popular insurance-based product that ‘protects’ owners from large repair or replacement bills associated with particular systems in their homes. Warranty companies determine if your issue is covered, they help arrange a technician (who pays for that referral) for repair work or replacement coverage. This all sounds great, until it’s time to use the warranty. Poor and inconsistent workmanship and denied claims make up the home warranty business model. They make more when they say NO.

Birdwatch soars when we’re saying “YES!”  We’re a home management partner, not a warranty product that you manage on your own. We’re here to take home management off your plate, which is a far larger scope than just fixing a few specific items if they break. Even at their very best, home warranties aren’t applicable if you have a leaky faucet, a broken window, a chandelier to be hung, a room to be painted, winterizing to perform, pests to be managed, a renovation to coach you through, and on and on….

Birdwatch takes the hassle out of home ownership. We’re not there to argue coverage on that fridge. We’re giving you back your time with a trusted service that handles your home repairs and enhancements so you don’t have to.