Pricing & benefits
Birdwatch
Copilot
- Home Evaluation & Flight Plan
- Dedicated home manager
- 24/7 urgent support
- Specialist & project management
- Annual Safe & Sound visit
- Service visits billed fixed or hourly
- Best Value
Birdwatch
Copilot+
- Includes $150 monthly service allowance
- Can apply toward repairs, to dos, or specialists
- Monthly allowance can roll over to the next month for flexibility
- Optional monthly planning calls (phone or video)
Birdwatch
Autopilot
- All preventative & seasonal maintenance service visits included
- Gutter cleanings, HVAC servicing, winterizing, drier vent cleanings, and MUCH MORE
- Designed for your needs and preferences
- Larger or complex homes will have higher fee
Take $30 off any monthly membership with coupon SIZE
You've got questions, we've got answers
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How Birdwatch can help
With a Birdwatch home maintenance membership, enjoy the peace of mind a true partner gives you and your family. From painting the walls to waterproofing, we ensure your home stays in tip-top shape.
All that’s left for you and your loved ones to do is to kick back and enjoy each other’s company.
How It Works
Enroll
Explore
We build a relationship with you and your home in our walkthrough visit
Approve
In a few days we’ll regroup to discuss Flight Plan & HomeCare recommendations
Relax
Let us handle the rest as we get to work!
The Birdwatch Team provides the same great benefits of a home maintenance membership for those with multiple properties. Let our team handle everything from repairs to seasonal maintenance.
They say it better
than we do
We believe that happy homeowners are the path to happy communities.
Taking care of your home (and the homes of those you care for) can be exhausting and stressful. Maintenance isn’t sexy, but it’s necessary.
Our model is one of accountability and trust. We work to earn that every day. In providing a reliable service built by exceptionally talented, fairly compensated staff, we believe our clients are much better off in the long run.
Features for peace of mind
The Birdwatch mobile app houses your project requests, timelines, and communication all in one place.
Forget scouring marketplace reviews when your bathroom is flooding. Our dedicated team is ready to support round the clock.
As a true partner to all projects in and around your home, we get to know you and your family.
We don't do gig work. We find amazing technicians who take pride in high-quality work and lock them in as full-time Birdwatch employees.
Whether you have a small or large project, if a specialist if necessary we'll coordinate to find the right professional for your unique house needs.
From our first flight
FAQ
Many home management companies will simply provide a list of vendors or warm introductions to their partners, which means they can’t actual control the most important parts of home services: the customer experience. And marketplaces can provide you with options for technicians, but you still need to deal with them yourself.
What we offer is a relationship. We know your home, your systems, and you. Through that knowledge and trust we can react much quicker to provide solutions and peace of mind. No more scouring reviews, posting jobs, fielding calls, giving directions, arguing over opaque pricing.
We are like a property manager for your very own home.
While Birdwatch and a home warranty might both relate to repairs in the home, they solve two very distinct use cases.
A home warranty is fundamentally an insurance product. You’re paying in advance to (hopefully) limit the damage if something big happens. If you are risk adverse, home warranties can be a great thing (in concept, at least).
But even in their best case scenario — where the home warranty company actually says yes and happens to send a great technician — home warranties really only apply to a few key systems when they break.
They’re not going to hang a new ceiling fan, powerwash a deck, paint the kids’ playroom, do preventative maintenance, or actually get to know you and your home and how we can make life easier.
If a home warranty is like medical insurance, then Birdwatch is more like a personal trainer, nutritionist and personal assistant wrapped in one.
A home warranty is about protecting for the downside. Birdwatch is all about making the upside possible.
The Copilot+ plan is designed for members with long to-do lists or frequent service needs (and is admittedly our most popular plan!). The presence of the monthly service allowance allows for a discounted rate on the core Birdwatch program.
There is some flexibility in that you can roll over an allowance to a subsequent month, but it specifically does not function as credits that can be ‘banked’. Our team and technicians are at the ready for quicker response times on smaller jobs than most contractors you will encounter, and we’ve built this membership (and the Autopilot tier) with that in mind.
If your needs change, or you have a lower frequency of service need, than the Copilot plan might be a better fit. That’s why we have different plans, to offer something for everyone!
For a normal request, your home manager will respond within a few business hours with any follow-up questions or next steps. For urgent needs, we’ll be in touch within 15 minutes.
Most run-of-the-mill repairs can be completed within 72 hours (if that’s convenient for you, sometimes members intentionally schedule well into the future). Sometimes specialty work or jobs that require materials to be ordered can set a longer timeline.
In all cases, you’ll always be updated with when and how your request is progressing through the Birdwatch app and web portal.