Homeownership is better with the right partner

Our annual membership is designed for simplicity and peace of mind. You’ll receive premium service benefits year-round, billed monthly—just like a cell phone plan, but tailored to your home’s needs.

What makes it even better? We include a 60-Day Delight Guarantee (details below). It’s our way of making sure you feel confident from the start.

Reliable service. Transparent billing. A commitment to your satisfaction. That’s how we do membership.

Onboarding is all about getting to know your home—and making sure you feel confident in our care from day one. Here’s what the experience includes:

• A virtual meeting with your dedicated onboarding team
• On-site project scoping if needed
• A customized service roadmap and HomeCare plan built around your goals
• An optional on-site Home Evaluation and report
• Immediate scheduling of priority services

It’s a comprehensive, thoughtful process designed to give you clarity, control, and peace of mind—right from the start.

Birdwatch Fix visits give members an easy way to knock out the lingering tasks that don’t require a project plan—just a dependable, skilled technician and a block of dedicated time. These visits are ideal for the kind of home care that often falls to the bottom of the list: high ceiling lightbulbs, hanging art, loose doors and knobs, clogged gutters, basic furniture assembly, and so forth. Members use Fix visits to keep their homes tuned up between larger service calls—small touch-ups that add up to a big feeling of control and calm.

Birdwatch Fix visits cover work that can be completed with standard tools and stocked materials, without requiring a permit, trade license, or parts run. If it can be addressed on the spot—no design choices, ordering, or specialized trades needed—it’s likely a fit for a Fix. Anything more complex or customized would be scoped as a service or project visit.

Do you have a lot of this kind of work? Some members choose to upgrade the Birdwatch Fix visit from quarterly to monthly, which adds $200/mo to your membership. Or if you just have a one-time need with extra work, you can schedule to extend your booked Fix visit or add a one-off visit. Options are 2 hours for $275 or 4 hours for $500.

Finally, while we’re at your home quarterly, we use the opportunity to conduct a variety of preventative maintenance checks and small touches, such as:

• Inspect HVAC filters (replace if you have them on-site
• Replace burned-out lightbulbs if available (interior and exterior)
• Test and replace batteries in smoke and carbon monoxide detectors
• Vacuum refrigerator coils (if accessible)
• Inspect weather stripping on doors and windows
• Clean and inspect exhaust fan covers in bathrooms
• Sanitize the dishwasher and the garbage disposal
• Inspect water filters (replace if provided)
• Examine exterior hose bibs and faucets for leaks or seasonal issues
• Inspect downspouts for proper alignment, clogs/back-up, and water ponding
• Walk exterior perimeter to check for visible issues (loose siding, pests, drainage, obvious foundation issues)
• Inspect grout, sealant, and caulking in wet areas
• Check all plumbing fixtures, toilets and exposed pipes for any signs of leaks, corrosion or malfunctioning
• Perform a visual inspection of the water heater for signs of any leaks, corrosion, or rust
• Test garage door auto-reverse and safety mechanisms
• Clean and sanitize outside trash and recycling cans
• Check/inspect all smoke and CO detectors and fire extinguishers to be present and operational
• Check GFCI outlets where required and conduct a visual review of the electrical circuit breaker panel
• Verify that door knobs, locks, deadbolts, and hinges are working properly in every door and window

HomeCare Plans are custom service bundles that be used to pre-plan your entire recurring and seasonal maintenance calendar for the year.

They are the answer the question we always get: what should I be doing for my home? Package up everything you want — gutter cleanings, dryer vent cleanings, hot water heater flushes, seasons HVAC tune-ups, window washing, caulking, power washing, chimney maintenance, and much more — into one predictable price, set it and forget it.

Think of a Home Evaluation as a more practical, homeowner-friendly version of a home inspection. Instead of a dense 100-page report used to negotiate a home purchase that later sits in a drawer, this service is a walk-and-talk visit with an experienced Birdwatch home specialist.

These are still serious reports assembled by home inspectors and experts, but for more practical purpose. We’ll walk through your home together and look at the big systems, key risk areas, and ongoing wear-and-tear—inside and out. You can point out concerns, ask questions, and get clear, honest feedback about what really matters, what can wait, and where a bit of proactive work could save you headaches later. This isn’t a project scoping visit for a new renovation, this is about clear eyed view on the status of your home, today.

We’re confident Birdwatch will exceed your expectations. That’s why every membership comes with our 60-Day Delight Guarantee:

• If your first 60 days with Birdwatch aren’t living up to your expectations, you can discontinue your membership and the annual commitment will be waived.
• We will also ensure you’re in the right spot: if a different plan would serve your home needs better, we’ll move you there, gladly.

We happily offer this opportunity to prove ourselves, because we’re not here for one-time fixes—we’re here to be your trusted home partner.

Many home management companies will simply provide a list of vendors or warm introductions to their partners, which means they can’t actual control the most important parts of home services: the customer experience.  And marketplaces can provide you with options for technicians, but you still need to deal with them yourself.

What we offer is a relationship. We know your home, your systems, and you. Through that knowledge and trust we can react much quicker to provide solutions and peace of mind. No more scouring reviews, posting jobs, fielding calls, giving directions, arguing over opaque pricing.

We bring the convenience of renting to homeowners.