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Our office is closed on Friday, December 22nd through Monday, December 25th. We look forward to responding on Tuesday, December 26th to all non-urgent requests. Our on-call team will be available for emergency support. Have a happy holiday.

Birdwatch Pro

Rental maintenance

One-stop property maintenance for owners and agents.

Delivered reliably & affordably.

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Birdwatch is a no-brainer for your budget:
cut costs and eliminate portfolio headaches.

Trusted by


Our team: Your properties

Birdwatch in-house techs are trained experts – ready to maintain your properties.

Birdwatch: all-in-one maintenance service

Focus on portfolio performance. Not middle of the night emergencies.

Emergencies, turnover, repairs and turns: consider it covered. Timely, professional and comprehensive.

Consistent, clear communication with assigned maintenance coordinators for your portfolio.

High value, reasonable cost




/ mo




per unit / mo




per unit / mo



Let’s talk!

Custom pricing for larger portfolios


Hourly rate, in-house techs


Coordination fee for 3rd party vendors

Birdwatch Pro:
THE comprehensive
maintenance solution


The security of total maintenance coverage

From leaky faucets to mold remediation and tenant turnovers, we’ve got you covered. Think preventive maintenance, repairs, turns, improvements, safety checks, and inspections.


Birdwatch techs

in the house

Because we don’t outsource work to third parties, we have built a team of talented service providers to fulfill any and all of your maintenance needs.


24/7 emergency support

We’ll fly out of bed for you. We provide around-the-clock emergency service for that middle of the night flood, AC outage, or lockout.


A large flock

For specialized maintenance, we tap a deep bench of vetted, high quality vendors. And we manage them for you.


Can we take that
off your plate?

By joining Birdwatch Pro, you will have peace of mind as we ensure

your properties stay in tip-top shape:

Let's find the best plan for your portfolio!

Steph Toler

VP of Operations

See what our clients are saying


District Quarters

Warranty management for new condo buildings

District Quarters is a developer of urban condos. Their goal was to reduce their post-close service burden while delivering a premium homebuyer experience. Birdwatch led all resident communications, managed subcontractor warranty obligations, and performed both warranty (DQ cost) & optional (condo owner cost) service visits.



Communications between Birdwatch and residents

DQ management hours saved

Harrison Beacher

The three rental landlord

Harrison has a young child, works full time selling real estate, and owns three rental properties. He could no longer coordinate maintenance. Working with tenants and showing the rentals was no problem. He wanted to reduce the stress of maintenance surprises and ensure the units are in safe and good repair. Birdwatch Pro handles all repairs, preventive maintenance and performs two annual safety walkthroughs. Unit emergencies are referred to Birdwatch by Harrison.



Hours on average saved annually per property

Preventive maintenance led to 70% reduction in emergency calls

Jubilee Housing

Jubilee Housing

Affordable housing provider needed maintenance for 165 residential properties

Jubilee Housing acquired three new buildings. They had to quickly expand maintenance capacity and get 72 units turned over. Birdwatch handles these turns, repairs, preventive maintenance, walkthroughs and emergencies. We provided bilingual, dedicated concierge staffing and full-time building technicians.



Increased portfolio annual cash flow projections by $740K

Increased maintenance capacity by 50%


Birdwatch Pro is a home maintenance service serving hundreds of properties in the Washington, DC and Philadelphia markets. Birdwatch Pro is our dedicated property maintenance service for property owners who only need maintenance and upkeep support, not full-service property management.

For any maintenance request, reach out to the Birdwatch Pro team via portal, email or phone. Our staff will personally come out to perform the service required and coordinate with a specialist if needed. From inception through completion, all your maintenance needs will be managed and fulfilled by the Birdwatch Pro team.

If you are a self-managed landlord with one or more personally managed rental properties or a real estate professional with a portfolio of properties, Birdwatch Pro is suitable for your property maintenance needs.

Please schedule a call with our team to understand the shape and size of your portfolio, and we can discuss pricing models that work best for your need.

Most tickets can be scheduled and closed within 48 to 72 hours. Turnovers or make-ready’s are timed between tenants. For preventive maintenance, we reach out to schedule two weeks ahead of service.

YES, this is our core focus: we are not a marketplace for options, we are a services provider.


We have in-house technicians who handle general interior and exterior repairs and update work. These Birdwatchers can mount televisions, paint, repair drywall, hang pictures, tile a backsplash, install smoke detectors, and more. For roofing, siding, or large scope projects, we have third party vendors. Birdwatch technicians are licensed, bonded, insured, and trained in customer service for the best possible member experience.

We interview third party vendors and check references. We review licensure, bonding, and insurance coverages. We have long-term vendor relationships that we lean on to deliver the highest quality work at a fair price on time. In return, we give vendors great work, pay on time, and make their jobs easier. It’s a win-win for our client.

We do not coordinate contracts for recurring third-party services.

Yes! We offer competitive pricing based on the size, location, and features of the portfolio.

Birdwatch does not set up accounts for third-party services.

Birdwatch does not offer any leasing or showing support.

The owner/investor submits tickets and initiates communication with Birdwatch. When work is scheduled, Birdwatch coordinates with residents directly for access.

We are running pilots where you can offer direct Birdwatch access to your tenants as an amenity within your approved use cases. We can discuss!

We do not handle rent payments.

We do not support any resident relations or lease terms.

We are happy to engage with vendors familiar with your property and pay them through the Birdwatch portal. 70% of tickets are handled by Birdwatch technicians.

Why call us?

We might change your life. No promises. But we'll definitely change your business.
Let Birdwatch Pro turn your pain point into passive investor income
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