Why call us?
We might change your life. No promises. But we'll definitely change your business.
Let Birdwatch Pro turn your pain point into passive investor income
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Birdwatch Pro
Rental maintenance
reimagined
One-stop property maintenance for agents and investors.
Delivered reliably & affordably.
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Birdwatch is a no-brainer for your budget:
cut costs and eliminate portfolio headaches.
Trusted by
Our team: Your properties
Birdwatch in-house techs are trained experts – ready to maintain your properties.
Birdwatch: all-in-one maintenance service
Focus on portfolio performance. Not middle of the night emergencies.
Emergencies, turnover, repairs and turns: consider it covered. Timely, professional and comprehensive.
Consistent, clear communication with assigned maintenance coordinators for your portfolio.
High value, reasonable cost
1
unit
$79
/ mo
2-5
units
$59
per unit / mo
5-10
units
$49
per unit / mo
10+
units
Let’s talk!
Custom pricing for larger portfolios
$125
Hourly rate, in-house techs
15%
Coordination fee for 3rd party vendors
Birdwatch Pro:
THE comprehensive
maintenance solution
The security of total maintenance coverage
From leaky faucets to mold remediation and tenant turnovers, we’ve got you covered. Think preventive maintenance, repairs, turns, improvements, safety checks, and inspections.
Birdwatch techs
in the house
Because we don’t outsource work to third parties, we have built a team of talented service providers to fulfill any and all of your maintenance needs.
24/7 emergency support
We’ll fly out of bed for you. We provide around-the-clock emergency service for that middle of the night flood, AC outage, or lockout.
A large flock
For specialized maintenance, we tap a deep bench of vetted, high quality vendors. And we manage them for you.
Can we take that
off your plate?
By joining Birdwatch Pro, you will have peace of mind as we ensure
your properties stay in tip-top shape:
Easy-to-use,
centralized platform
Repairs and handiwork, preventative maintenance, and renovation advising
Onboarding includes safety and compliance checks + property inventories and seasonal maintenance schedules
When you need us, as you need us. Call, text or email requests, or manage properties in your custom Birdwatch portal
Comprehensive maintenance services
General maintenance
Plumbing
HVAC
Electrical
Inspections
And more…
Peace of mind
All emergencies triaged by Birdwatch team members with specialists dispatched promptly
Timely inspections and compliance
Tenant and guest turnover and related damage are addressed swiftly
Let's find the best plan for your portfolio!
See what our clients are saying
District Quarters
Warranty management for new condo buildings
District Quarters is a developer of urban condos. Their goal was to reduce their post-close service burden while delivering a premium homebuyer experience. Birdwatch led all resident communications, managed subcontractor warranty obligations, and performed both warranty (DQ cost) & optional (condo owner cost) service visits.
500+
117
Communications between Birdwatch and residents
DQ management hours saved
Harrison Beacher
The three rental landlord
Harrison has a young child, works full time selling real estate, and owns three rental properties. He could no longer coordinate maintenance. Working with tenants and showing the rentals was no problem. He wanted to reduce the stress of maintenance surprises and ensure the units are in safe and good repair. Birdwatch Pro handles all repairs, preventive maintenance and performs two annual safety walkthroughs. Unit emergencies are referred to Birdwatch by Harrison.
25
70%
Hours on average saved annually per property
Preventive maintenance led to 70% reduction in emergency calls
Jubilee Housing
Affordable housing provider needed maintenance for 165 residential properties
Jubilee Housing acquired three new buildings. They had to quickly expand maintenance capacity and get 72 units turned over. Birdwatch handles these turns, repairs, preventive maintenance, walkthroughs and emergencies. We provided bilingual, dedicated concierge staffing and full-time building technicians.
$740K
50%
Increased portfolio annual cash flow projections by $740K
Increased maintenance capacity by 50%
Stay Attache
Maintenance solved for corporate housing manager
Stay Attache rents short term corporate housing and needed to redesign their maintenance activity. Birdwatch handled all repairs, preventive maintenance, updates, inspections, turnovers, and 24-hour emergency service with timeline guarantees.
300+
65%
Monthly maintenance needs
Staff time spent on maintenance
reduced by 65%
FAQ
What is Birdwatch Pro?
Birdwatch Pro is a home maintenance service serving hundreds of properties in the Washington, DC and Philadelphia markets. Birdwatch Pro is our dedicated property maintenance service for multiple property owners and managers.
How does Birdwatch Pro work?
For any maintenance request, reach out to the Birdwatch Pro team via portal, email, or phone. Our staff will personally come out to perform the service required and coordinate with a specialist if needed. From inception through completion, all your maintenance needs will be managed and fulfilled by the Birdwatch Pro team.
How do I know if I’m a good fit for Birdwatch Pro?
If you are a self-managed landlord with one or more personally managed rental properties or a real estate professional with a portfolio of properties, Birdwatch Pro is suitable for your property maintenance needs.
What is your pricing?
Please schedule a discovery call with our team to discuss pricing models that work best for your needs
How long does it take to close repair tickets?
Most tickets can be scheduled and closed within 48 to 72 hours. Turnovers or make-ready’s are timed between tenants. For preventive maintenance, we reach out to schedule two weeks ahead of service.
Do you have in-house technicians? Are they licensed, bonded, and insured?
We have in-house technicians who handle general interior and exterior repairs and update work. These Birdwatchers can mount televisions, paint, repair drywall, hang pictures, tile a backsplash, install smoke detectors, and more. For roofing, siding, or large scope projects, we have third party vendors. Birdwatch technicians are licensed, bonded, insured, and trained in customer service for the best possible member experience.
How do you select and oversee third party vendors?
We interview third party vendors and check references. We review licensure, bonding, and insurance coverages. We have long-term vendor relationships that we lean on to deliver the highest quality work at a fair price on time. In return, we give vendors great work, pay on time, and make their jobs easier. It’s a win-win for our client.
Can Birdwatch contract services like garbage collection?
We do not coordinate contracts for recurring third-party services.
Is there a discount for multiple properties?
Yes! We offer competitive pricing based on the size, location, and features of the portfolio.
I need utilities set up and handled for the properties. Can Birdwatch set up the accounts?
Birdwatch does not set up accounts for third-party services.
Will Birdwatch help show the property to prospective tenants?
Birdwatch does not offer any leasing or showing support.
Can residents call Birdwatch directly?
The owner/investor submits tickets and initiates communication with Birdwatch. When work is scheduled, Birdwatch coordinates with residents directly for access.
Can Birdwatch receive rent?
We do not handle rent payments.
Can Birdwatch support evictions?
We do not support any resident relations or lease terms.
Can I use my own vendors?
We are happy to engage with vendors familiar with your property and pay them through the Birdwatch portal. 70% of tickets are handled by Birdwatch technicians.
We need capital improvements done. Is this something Birdwatch Pro can handle?
We can consult on renovations and capital improvements and help pair clients with a construction manager and contractors.
Maintenance has long been a moving target for us. We lost money and time on repairs, turns and updates. With Birdwatch Pro, we are more efficient, proactive and ready 24 / 7 for our guests.
Birdwatch increased our maintenance capacity by 50%. Their team is professional, sophisticated and offers full support to our staff. The work is easier with Birdwatch. The affordable housing community is lucky to have an aligned partner.
Birdwatch Pro improves the buyer / resident experience and substantially reduces time spent on warranty issues, and helps us focus on new projects.
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