Birdwatch is the trusted service partner for busy homeowners to take care of all the things — even the small stuff! — that are needed in and around a home. We’re not a marketplace: we employ the talented technicians who work in our members’ homes.

 

And when speciality work is needed, our project managers and GCs will coordinate that work on their behalf. Our hospitality approach puts a whole team on your side to tackle that endless to do list and give our members peace of mind in their home.

Our mission is simply to reduce the burden of taking care of your home. But our approach to that mission is so important that we formed this company as a public benefit incorporation. More broadly, our goal is to promote equal access to safe, dignified homeownership and the benefits of building intergenerational wealth. That goes for our members, for our employees, and for our communities.

 

By investing in our technicians with great jobs and benefits, we can create a higher standard of customer service in an industry that has slid the way of gig work. 1% of our net revenue goes to housing justice programs to create more equity in the neighborhoods we serve. This is the virtuous circle we are building in home services. 

TTR Sotheby’s International Realty sets the bar on client experience, and we’re thrilled to be a White Glove partner. The same way that TTR Sotheby’s International Realty team members elegantly guide their clients through the complex, emotional, sometimes roller coaster of a ride to a new home, that’s the same caring relationship we bring to our members once they are living in their new space. Our team at Birdwatch is excited for the White Glove partnership to build stronger client relationships together.

Two ways. First, we help agents by taking care of your clients. For those endless questions you get on what to do about inspection reports, or how to find a vendor for XYZ, you now have an answer that will be a holistic solution for your clients. Much like an agent’s work is about relationships, we bring that same approach to home services.

 

That brings us to the second point, that we provide a marketing halo effect. When an agent introduces Birdwatch to a new member, that agent’s profile is added to the customer’s Birdwatch app as a member of the ‘home team’. Taking good care of your client is the best way we can help you stay top of mind.

Birdwatch is the ideal partner for typical TTR Sotheby’s International Realty clients: busy, on the go, high standards, attentive to detail. We built this company to bring the convenience and care of estate management to the masses, so that we can reduce the burden and stress of homeownership while helping to turn a house into a home.

 

Our app becomes the easy button for the home, making it super simple to flag what you need, and our team that already knows your property can swing into action. We also create bespoke proactive maintenance programs that put member homes on autopilot and safeguard asset value. 

Our missions and hospitality approach could not be better aligned. And while we might both have some clients in 8-figure homes, the core of what we do is to bring that same dedication and experience to a $600k home. Caring for people and their places is day-in, day-out work, but it’s so rewarding when it’s done well.